Privacy Policy

Data Protection

  1. Information about the Collection of Personal Data and Contact Details of the Controller 1.1 We appreciate your visit to our website and thank you for your interest. Below, we will provide you with information on how your personal data is handled when you use our website. Personal data encompasses all data that can personally identify you. 1.2 The controller responsible for data processing on this website, as defined by the General Data Protection Regulation (GDPR), is Hikeer. The controller is the natural or legal person who, alone or jointly with others, determines the purposes and means of processing personal data.

  2. Data Collection When You Visit Our Website If you visit our website for informational purposes only, i.e., without registering or otherwise providing us with information, we only collect data that your browser transmits to our server (referred to as "server log files"). When you visit our website, we collect the following data, which is technically necessary for us to display the website to you:

  • The website visited
  • Date and time of access
  • Amount of data sent in bytes
  • Source/reference from which you accessed the page
  • Browser used
  • Operating system used
  • IP address used (if applicable, in anonymized form)

Processing is carried out pursuant to Article 6(1)(f) of the GDPR based on our legitimate interest in improving the stability and functionality of our website. The data will not be passed on or used in any other way. However, we reserve the right to check the server log files subsequently if there are concrete indications of illegal use.

By using our website, you (the visitor) agree that third parties may process your IP address to determine your location for currency conversion. You also agree that this currency may be stored in a session cookie in your browser (a temporary cookie that is automatically removed when you close your browser). We do this so that the chosen currency remains selected and consistent when browsing our website, allowing prices to be converted into your local currency.

  1. Cookies In order to make your visit to our website attractive and to enable the use of certain functions, we use cookies on various pages. Cookies are small text files that are stored on your device. Some of the cookies we use are deleted at the end of your browser session, so-called session cookies. Other cookies remain on your device and allow us or our partner companies (third-party cookies) to recognize your browser on your next visit (persistent cookies). If cookies are set, they collect and process certain user information such as browser and location data as well as IP address values on an individual basis. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie.

In some cases, cookies are used to simplify the ordering process by storing settings (e.g., remembering the contents of a virtual shopping cart for a later visit to the website). If personal data is also processed by individual cookies we use, the processing is carried out in accordance with Article 6(1)(b) of the GDPR either to fulfill the contract or pursuant to Article 6(1)(f) of the GDPR to safeguard our legitimate interests in the best possible functionality of the website and a customer-friendly and effective design of the page visit. We may work with advertising partners who help us to make our website more interesting for you.

We may work with advertising partners to help us make our website more interesting to you. For this purpose, cookies from partner companies are also stored on your hard drive when you visit our website (third-party cookies). If we work with the aforementioned advertising partners, you will be individually and separately informed about the use of such cookies and the scope of the data collected in each case in the following paragraphs.

Please note that you can configure your browser settings according to your preferences and, for example, refuse the acceptance of third-party cookies or all cookies. Please note that if you do so, you may not be able to use all functions of this website.

  1. Contact When you contact us (e.g., via contact form or email), personal data is collected. The data collected can be seen from the respective contact form. This data is stored and used exclusively for the purpose of responding to your inquiry or contacting you and for the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request pursuant to Article 6(1)(f) of the GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Article 6(1)(b) of the GDPR. Your data will be deleted after your request has been processed, provided that there are no legal retention periods to the contrary.

  2. Data Processing When Opening a Customer Account and for Contract Processing If you open a customer account with us or place an order, we collect and process personal data only to the extent necessary for the performance of the contract or to open the customer account. The data collected can be seen from the respective input forms. Deletion of your customer account is possible at any time and can be done by sending a message to the address of the controller provided below. We store and use the data you provide for contract processing. After complete processing of the contract or deletion of your customer account, your data will be blocked in consideration of tax and commercial retention periods and deleted after expiry of these periods, unless you have expressly consented to further use of your data or a legally permitted further use of data has been reserved by our site, about which we will inform you accordingly.

  3. Single Sign-On Services Facebook Connect You can register and log in to our website using the social plugin "Facebook Connect" from the social network Facebook, which is operated by Facebook Inc., 1 Hacker Way, Menlo Park, CA 94025, USA ("Facebook"). When you access a page on our website that contains such a plugin, your browser establishes a direct connection to the Facebook servers. The content of the plugin is transmitted directly from Facebook to your browser and integrated into the page. Through this integration, Facebook receives the information that your browser has accessed the corresponding page on our website, even if you do not have a Facebook profile or are not currently logged in to Facebook. This information (including your IP address) is transmitted directly from your browser to a Facebook server in the USA and stored there. This data processing is carried out in accordance with Article 6(1)(f) of the GDPR based on Facebook's legitimate interest in personalized advertising based on surfing behavior.

If you use the "Facebook Connect" button on our website, you also have the option to log in or register on our website using your Facebook user data. Only if you give your express consent pursuant to Article 6(1)(a) of the GDPR before the registration process based on a corresponding note regarding the data exchange with Facebook, will we receive this when you use the "Facebook Connect" button from Facebook, depending on your personal data protection settings on Facebook, the general and publicly accessible information stored in your profile. This information includes your user ID, name, profile picture, age, and gender.

We would like to point out that, following changes to Facebook's data protection regulations and terms of use, your profile pictures, your friends' user IDs, and your friends list may also be transferred if you have marked them as "public" in your privacy settings on Facebook. The data transmitted by Facebook is stored and processed by us to create a user account with the necessary data if you have consented to this on Facebook (title, first name, last name, address details, country, email address, date of birth). Conversely, based on your consent, we may transmit data (e.g., information about your browsing or purchasing behavior) to your Facebook profile.

The consent given can be revoked at any time by sending a message to the controller named at the beginning of this declaration. Facebook Inc., based in the USA, is certified for the EU-US Privacy Shield, which ensures compliance with the level of data protection applicable in the EU. The purpose and scope of data collection and the further processing and use of the data by Facebook, as well as your related rights and settings options for protecting your privacy, can be found in Facebook's data protection information: http://www.facebook.com/policy.phpIf you do not want Facebook to directly assign the data collected via our website to your Facebook profile, you must log out of Facebook before visiting our website. You can also completely prevent the loading of Facebook plugins with add-ons for your browser, e.g., with "Adblock Plus" (https://adblockplus.org/en/).

  1. Use of Your Data for Direct Advertising Newsletter Subscription If you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your email address. Providing all other data is voluntary and serves to address you personally. We use the double opt-in procedure to send the newsletter. This means that we will only send you an email newsletter if you have expressly confirmed to us that you consent to the sending of newsletters. We will then send you a confirmation email in which you will be asked to confirm that you would like to receive newsletters in the future by clicking on a link.

By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6(1)(a) of the GDPR. When you register for the newsletter, we store your IP address provided by your Internet Service Provider (ISP) as well as the date and time of registration in order to trace any misuse of your email address at a later date. The data collected when you register for the newsletter is used exclusively for advertising purposes via the newsletter. You can unsubscribe from the newsletter at any time using the link provided in the newsletter or by sending a message to the controller named above. After you unsubscribe, your email address will be immediately deleted from our newsletter distribution list.

  1. Data Processing for Order Processing 8.1 The personal data we collect will be passed on to the shipping company commissioned with the delivery as part of contract processing, to the extent necessary to deliver the goods. We pass on your payment data to the commissioned bank as part of payment processing, to the extent necessary for payment processing. If we use payment service providers, we will explicitly inform you about this below. The legal basis for the transfer of data is Article 6(1)(b) of the GDPR. 8.2 To fulfill our contractual obligations towards our customers, we work with external shipping partners. We will only pass on your name and delivery address to a shipping partner selected by us for the purpose of delivering the goods in accordance with Article 6(1)(b) of the GDPR. 8.3 Use of Payment Service Providers (Payment Service Providers)
  • Amazon Pay
  • PayPal
  • SOFORT
  • Stripe
  1. Rights of the Data Subject 9.1 The applicable data protection law grants you comprehensive rights (rights of information and intervention) vis-à-vis the data controller with regard to the processing of your personal data, about which we inform you below:
  • Right to information pursuant to Article 15 of the GDPR
  • Right to rectification pursuant to Article 16 of the GDPR
  • Right to erasure pursuant to Article 17 of the GDPR
  • Right to restriction of processing pursuant to Article 18 of the GDPR
  • Right to information pursuant to Article 19 of the GDPR
  • Right to data portability pursuant to Article 20 of the GDPR
  • Right to withdraw consent pursuant to Article 7(3) of the GDPR
  • Right to lodge a complaint pursuant to Article 77 of the GDPR

9.2 Right to Object: If we process your personal data based on our legitimate interests, you have the right to object to this processing at any time for reasons arising from your particular situation. If you exercise your right to object, we will cease processing the relevant data, unless we can demonstrate compelling legitimate grounds for the processing that override your interests, rights, and freedoms, or if the processing serves to assert, exercise, or defend legal claims.

  1. Duration of Storage of Personal Data The duration of the storage of personal data depends on the respective legal retention periods (e.g., commercial and tax retention periods). After the expiry of the period, the corresponding data is routinely deleted, provided it is no longer necessary for the fulfillment or initiation of the contract and/or there is no longer a justified interest on our part in the further storage.