Shipping Policy

At sheisinshoes we strive to provide you with the best shipping options regardless of your location. We deliver to customers worldwide, ensuring the highest level of responsiveness.

Delivery Time:

The delivery time consists of two phases:

  1. Processing Time (1-3 working days):

    • Order confirmation
    • Adjustment
    • Quality inspection
    • Packaging

  2. Delivery Time (approximately 8-14 working days depending on the country):

    • Duration from our international shipping center to the delivery location
    • Once the item is picked up from the warehouse, it will take 8-14 working days* to be delivered to the destination in:
      • USA
      • Canada
      • Australia

    *Please note that all shipping times exclude delays due to customs and duties. Delays may occur during peak seasons such as New-Year/New-Me Promotions, Black Friday, or Valentine's Day.

Shipping Costs:

We offer the following shipping rates:

  1. Free DHL/Hermes Standard Shipping (with tracking): FREE

Please be aware that in the event of a lost package, we can only offer a replacement or refund if you have chosen insured shipping.

Additionally, please note that once an order has been placed, it cannot be changed or canceled as packaging and processing of your order begin immediately upon receipt of the order.